General Frequently Asked Questions
Videos are accessible through our Android app Conferenza Concepts The videos can be played just like one would play videos on YouTube/Amazon Prime.
Yes, you need internet connection to watch the videos . Offline viewing is available on our Application Conferenza concept you can download the video and watch offline.
You can view the videos on one Device either android Mobile or tablet with android version 6 and above. If due to any reason your phone gets updated, formatted or changed then do inform our technical team for executing the process.
NO, no software needs to be downloaded you can start watching your lectures on our application Conferenza Concept Directly
Yes, 3 Demo videos are available on our application for each subject once you have downloaded and registered on our application Conferenza concept.
Yes, You can forward and rewind the videos according to the specification you have purchased your classes.
No, That is prohibited if we found any such case we will block the lectures and amount will not be refunded.
You can get access to lectures for limited period of time and views for which you have purchased for eg : Lectures with 6 months validity and 2 views will run for 6 months after expiry you will not get access to lectures.
Yes, extension is possible by paying minimum charges.
Yes, Videos can be played only on Android phones and tablet with Android version 6 and above . IOS device is not supportable.
Yes, Full technical support is provided by our team if you face any issue in playing the lectures.
If opted for hard copy of books then books will be delivered to you within 7 to 10 working days maximum. After confirmation of order.
If opted for soft copy of books you will get access to e-books within 48 hrs after confirmation of order from the respective faculty on your registered mailed.
Depending on subjects and Faculties, Some amendments are available on you tube and some are provided by the respective faculties through mail or telegram.
You get immediate access to the classes after you have placed the order.
Yes, you can get your doubts clear through respective faculties WhatsApp ,Telegram , Mail etc
Yes, you can get discounts on periodical offers run by us for further details and offers you can contact us on 9112323674/ 7620335560 or WhatsApp on 7559323674 between 11a.m to 7 p.m
If you do not like the lectures or not comfortable with then you can cancel your order within 10 days from the date of purchase or 10% of watch time whichever is earlier and get full refund.
NO, After this no amount of money will be refunded in any circumstances. If in any case any amount has to be refunded we have full rights to deduct cancellation charges, videos watched , shipping charges, Payment gateway charges etc for which no queries will be considerd.
Yes, If you are not comfortable with Android mode we can convert your lectures to Google drive or Pen drive by taking the difference amount irrespective you should inform us within 10 days from the date of purchase or 10% of watch time whichever is earlier .
Refund and cancellation policy is applicable only to customers who had purchased lectures from Conferenza Concepts.